From our nursery to your garden
Live plants travel best when weather, plant readiness, and your growing region line up. Use the map below to see One Green World’s typical seasonal shipping guidance for your destination.
New orders are currently shipping in approximately 1–3 weeks. Weather, inventory availability, and seasonal order volume can affect timing.
Preorder shipping schedule
Choose a season, then select your state on the map or from the dropdown. Preorder timing is based on destination, weather, plant readiness, and seasonal conditions. Approximate windows are not guaranteed ship dates.
Any order containing at least one preorder plant will ship according to our preorder shipping schedule.
If you would like your order shipped outside the recommended schedule, email info@onegreenworld.com to request a specific shipping date. Orders shipped earlier than our recommended timeframe are not covered by the One Green World guarantee.
Shipping seasons
Live plants have different shipping needs depending on dormancy, temperature, destination, and plant sensitivity.
Any order containing at least one preorder plant will ship according to our preorder shipping schedule.
If you need a different ship date, email info@onegreenworld.com. We will do our best to accommodate requests. Orders shipped earlier than our recommended timeframe are not covered by our guarantee.
We restock potted plants at the beginning of fall, and those plants are available for fall shipping to all states.
For USDA Zone 6 and colder, fall planting should generally be completed 6–8 weeks before the first frost date.
Guarantee note: Fall shipping to USDA Zone 6 and colder is not covered by our guarantee. Plants shipped to colder regions may not be hardened off sufficiently to survive winter temperatures. We strongly recommend spring shipping to these areas.
We continue shipping to mild regions through winter when the plants are hardy enough to safely travel from Portland, Oregon.
We may contact you if follow-up is required. If you request shipment earlier than our recommendation, we can accommodate the request when possible, but the order will not be covered by our guarantee.
Citrus and other tender plants are not safe to ship by Ground during cold winter weather. Non-local customers should select spring preorder shipping or upgrade to Air Shipping at checkout.
Guarantee note: Winter shipping to USDA Zone 6 and colder is not covered by our guarantee. Spring shipping is strongly recommended.
We prioritize western and southern regions first, then work north as temperatures warm.
Northern and Northeastern regions are generally delayed until April and are released according to warming temperatures. Use the shipping schedule map above for regional guidance.
Non-local regions are restricted to Air Shipping during hot summer conditions to reduce heat exposure in transit.
Air orders leave our warehouse Monday and Tuesday via UPS 3 Day Select and are expected to arrive within three days after leaving our warehouse.
Local orders may ship by Ground. Summer Ground orders leave Monday through Wednesday to reduce weekend delays.
Local pickup
Please wait for your pickup-ready email before coming to the nursery. Pickup availability depends on when all plants in your order are onsite and ready.
We will email you when your order is available for pickup.
Pickup is available during normal business hours: 10am–5pm, seven days a week.
Preorder plants may not be available until early winter or spring. Please wait until you are notified that your order is onsite.
Please pick up within 45 days of notification. Need longer? Email info@onegreenworld.com.
General information
Everything you need to know about how your plants travel after they are ready to leave the nursery.
Most orders are handled via UPS Ground. If USPS is required, specify that request in the special-order notes during checkout.
Most orders are handled via UPS unless otherwise specified.
The shipping method selected at checkout does not include processing time. Processing varies throughout the year.
Rates are calculated at checkout from your destination and order. Enter your shipping address to see the exact shipping total before confirming your purchase.
Each order is unique. Estimates reflect plant height and weight, shipping distance, packing materials, and handling.
Once your package ships, an automated email with tracking information is sent to the email address on your order.
Ground shipping
Ground shipping is the most economical way to ship plants across the country. It is not available to non-local regions during hot summer conditions.
Base rate: approximately $20–$25 depending on the destination state, increasing incrementally with plant height and weight.
Typical transit: about 5–7 days east of the Rocky Mountains and 2–5 days west of the Rockies.
Air shipping
Air orders ship Monday and Tuesday each week via UPS 3 Day Select.
Air Shipping is available at checkout for non-local orders and is especially useful for temperature-sensitive plants such as citrus.
Although more expensive, faster transit may be the safest option for some destinations and times of year.
Plant protection
Getting plants to you in prime condition is very important to us. Bare-root plants are stored under refrigeration, and our packing system is designed to maintain plant health for up to 12 days inside the box.
Problem with your shipment?
If your package is delayed or lost, email info@onegreenworld.com as soon as possible.
Carrier tracking is the same tracking information available to our team. Plants become the customer’s property upon delivery, and One Green World is not responsible for package theft after delivery.
If items are incorrect, missing, or damaged, contact us within 10 days of receipt at 1-877-353-4028 or info@onegreenworld.com.
One Green World guarantee
Our guarantee is designed to cover plant condition and labeling at arrival while recognizing that weather, climate, growing conditions, and customer-requested early shipping can affect plant survival.
We guarantee that plants are correctly labeled and arrive in good living condition.
Please inspect your order promptly and report problems or shortages with photos within 10 days of arrival.
Fall and winter shipments to USDA Zone 6 and colder are not covered by our guarantee.
Plants shipped earlier than our recommended preorder schedule at the customer’s request are not covered by our guarantee.
