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Shipping Information

Shipping Information

Summer 2017 Shipping

We strive to ship your order within 2-3 business days in the summer. Choosing the USPS Priority 3- Day is the most economical guaranteed delivery available. Ground is an option and we ship orders via UPS on Monday and Tuesday in order to not have the plants sit over the weekend.

We are excited to continue shipping all varieties of plants sold in pots through the summer. Orders may be delayed if extreme temperatures are present in your area. Summer shipping is considered approximately June 21st through Sept 22nd.

Fall 2017 Shipping

We begin shipping orders with fall bareroot selections in  late September or early October. The exact date is determined by the change in season and when the trees go dormant. We continue to ship bare root and container plants through December.

General Shipping Information

*Shipping rates are calculated in the shopping cart at checkout. Before you confirm the purchase you will see the shipping total and grand total in the cart. Please proceed to the last step of the checkout process to see the shipping rate calculation based on your location.

We care about your plants and want them to arrive in optimal conditions. These are living products that need to be handled and shipped properly so we take extra care to make sure they arrive healthy and ready to produce for you.

We ship most of our bare root trees pruned down to fit in a 8x8x40 inch box that can hold approximately 4 trees.  Our 1 gallon pots can be shipped in 2, 4, and 6 plants per box. Smaller sized plants can fit a dozen or more. The cost for shipping our plants from Portland, OR is approximately $15 for west coast, $25+ for mid west & $30 or more for east coast areas, especially the NE. This is not a shipping quote. Actual rates are calculated at checkout page online and can vary depending on the number of plants, sizes of plants, type of address,  and other variables beyond our control. Things like extra large plants large bags of fertilizers or seeds may incur additional shipping fees. If this happens we will contact you by phone or email to take additional payment before shipping.

Shipping occurs every week, Monday through Friday. Our goal is to ship your order within 2-3 business days. However during the busy seasons of March-May and Oct you can expect 2 -3 weeks before shipment. When your package ships tracking numbers are sent via email via the automated system. Please be sure to include your email when you place an order to receive the tracking info. You may specify the approximate date you would like to receive your plants by leaving an order note at check out, email or voicemails. While we cannot guarantee the exact date of delivery, we will do our best to get your order to you on the date desired. If you do not specify a date, we will ship your plants to arrive at the best planting time for your area. 
Depending on the time of year some varieties of plants can only be pre-ordered for fall and/or spring shipping. Air shipments are USPS 3-day delivery. Ground shipments are though UPS.

Getting your plants to you in prime condition is very important to us. We store our bare-root plants under refrigeration and have invented a system that ensures plant health for up to 12 days wrapped up inside the box! So regardless of where you live, you will receive them in optimum condition, dormant and ready to grow.

SHIPPING SCHEDULE & CHARGES

SPRING SHIPPING

Spring 2018 shipping will begin the week of February 20th and continue through the week of June 21st. Please see the schedule below to determine when you will receive your plants.

West of the Cascade Mountains (Western Oregon, Washington, California and Hawaii*) – February 20th through the week of June 21st, weather permitting.

East of the Cascade Mountains – March 30th through the week of June 21st, weather permitting.

Alaska* – April 16th through the week of June 21st, weather permitting.

* Alaska and Hawaii – Because of long transit times by ground or sea, express shipping by USPS Priority Mail is the only method available for shipment to these states.

SUMMER SHIPPING

June 21st – September 22nd weather permitting many of our varieties of potted plants are available. Shipping during the summer months can be tricky due to the potential of extreme heat. We recommend USPS 3-day delivery of Priority mail for all orders east of the Rocky Mountains. Orders shipping to Oregon and Western Washington can choose Ground. We recommend Air shipments for orders to southern CA during the summer.

FALL SHIPPING

September 22nd- December 21st, weather permitting. All of our potted plants plus many bare-root fruit trees can be shipped by economical ground transport. Take advantage of the mild fall weather to receive your plants and get them in the ground!

NOTE Fall shipping to USDA Zone 6 and below: Please be aware that plants shipped in the fall to these colder regions may not be hardened off sufficiently to survive winter temperatures.  We strongly recommend spring shipping to these areas, as we cannot guarantee survival over the winter.

GROUND SHIPPING

UPS Ground Shipping is the most economical means to ship plants outside of the Northwest and California. However, it is not available year round because of hot and cold weather. Average Bare root box 8x8x40 can hold 4 trees and ship for an average of $25-$35. We ship ground on Mondays and Tuesdays every week for delivery by Friday.

EXPRESS SHIPPING

Available to all regions during fall and spring shipping seasons, weather permitting. Recommended for all summer orders East of the Rockies, Alaska and Hawaii.

Minimum cost is approximately $25 choosing USPS Priority 3 day.

We realize that this is an expensive way to ship. For some locations and times of year, it is simply the best way to get you your plants in good condition. We trust you will be pleased with the fresh and healthy condition of your plants on arrival if you are concerned about the transit times affecting your plants.

FREIGHT SHIPPING

We use local and national freight companies to deliver large orders and any sizes over 2 gallon. Call for quotes.

LOCAL PICK UP & DELIVERY

You can always select local pick up as your shipping option and pick up your plants at the Nursery for free.

Orders are can be delivered for $60 up to 25 miles. Ask about long distance delivery to OR, CA, WA & ID

OREGON PLANTMOBILE

We run our Plantmobile roving store once a month during spring. We deliver orders to Willamette valley for pick up at Bring Recycling in Eugene and Nichol’s Garden Nursery in Albany

PROBLEMS WITH YOUR ORDER?

Plants become the property of the customer upon delivery to the shipping company. Please notify us immediately after receipt if there are indications of damage.  Send photos to info@onegreenworld.com and we will file claims with the shipping company for loss or damage if needed. We can replace damaged plants if they are available.

Please check your order as soon as you receive it and make sure all items are included and accounted for. In the unlikely event that your order is damaged or items are incorrect or missing, we want to help make it right for you. Please contact us as soon as possible by phone at 1-877-353-4028

We will automatically deny any claims for damage shipments after 10 days of receipt

Because you read this far down you can use the coupon code: 5555 for $5 off shipping! 

 

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