Website Updates: How to save your account history

Website Updates: How to save your account history

We have been working on improving our website for a long time and are thrilled to soon share that progress with all of you! We will be implementing these updates by the end of the summer, introducing new filter tools to make browsing easier and more informative.

Your Action Required: With these new updates, we will not be able to retain order history for customer accounts. Your account will stay in our system, but your order history will no longer be viewable. Below is a step-by-step guide for how to save your own order history before the website is updated. Once our website is updated, your new order history will continue to be recorded as it was previously. Please reach out to info@onegreenworld.com with any follow up questions.

FAQ:

What if I have a scheduled/pending order when the site is updated? All scheduled/pending orders will be upheld and sent out as usual. You will receive an email with the tracking information once it ships.

Am I still signed up for waitlists? Yes, all waitlists will be retained, and we will notify you for any waitlists you are signed up for as those plants are restocked.

How to save account history from mobile device:

How to save account history from computer: