Shipping Information

Winter orders are now shipping! New orders will ship within about 1 – 2 weeks from purchase date. If a specific shipping date is preferred, please leave a note on the checkout page or send an email to info@onegreenworld.com. Shipment times will vary due to weather, inventory availability, and high order volume.

• FedEx & UPS Ground orders will be sent Monday-Wednesday of each week, and Air orders will be sent Monday & Tuesday of each week. Severe weather may cause delays in shipping.
• An email with the tracking information will be sent once your order has shipped.

SHIPPING SCHEDULE

FALL SHIPPING SCHEDULE

We begin shipping bare-root trees in late fall (weather dependent) once the trees go dormant.

We prioritize shipments to the northern regions first and work our way south with the cooling temperatures.

West of the Rocky Mountains (Western Oregon, Washington, California and Hawaii) – Take advantage of the mild fall weather and plant all season long!

PLEASE NOTE: Fall shipping to USDA Zone 6 and below are not covered by our guarantee. Please be aware that plants shipped in the fall to these colder regions may not be hardened off sufficiently to survive Winter temperatures.  We strongly recommend spring shipping to these areas.

WINTER SHIPPING SCHEDULE

We continue to ship orders to mild regions throughout the Winter.  The plants must be hardy enough to survive transit from Portland, OR to your region. We may contact you if follow-up is required.

It is not safe to ship citrus and other tender plants via ground shipment during the winter due to cold weather. For non-local areas, please place your order for spring shipment or upgrade to Air Shipping at checkout.

PLEASE NOTE: Winter shipping to USDA Zone 6 and below are not covered by our guarantee. Please be aware that plants shipped in the winter to these colder regions may not be hardened off sufficiently to survive Winter temperatures.  We strongly recommend spring shipping to these areas. If an order contains plants from both fall/winter and spring shipping seasons, we may need to charge an additional shipping fee to separate orders.

SPRING SHIPPING SCHEDULE

We begin shipping WINTER/SPRING orders to designated regions starting in December/January once the inventory is on site.

We prioritize shipments to western and southern regions first and work our way north with the warming temperatures.

Due to high volume of orders and weather delays, orders may take multiple weeks to ship out. Shipping updates will be listed on the website throughout the season.

Below is an approximate time frame that we begin shipping to each region. Please note that these are estimates and shipments will vary due to weather, inventory availability, and high order volume.

*✓  = Shipping Now

LOCAL – WEST OF CASCADES (OR, WA): December – January  ✓ 

LOCAL – EAST OF CASCADES (OR, WA): February – March 

WESTERN (CA, AZ, HI): December – January  ✓ 

SOUTHERN (TX, AR, LA, MS, AL, GA, SC, NC, FL): December – January  ✓ 

INLAND WEST COAST (ID, NV, UT, NM): February – March 

MID-ZONE (KS, OK, MO, IL, IN, KY, TN, OH, WV, VA, PA, MD, DE, NJ): March 

NORTHEASTERN (NY, CT, RI, MA, NH, VT, ME): April 

NORTHERN (MT, WY, CO, ND, SD, NE, MN, IA, WI, MI, AK): April 

If an alternate shipping date is preferred, please add a note during checkout or email us with your requested shipping date once your order has been placed. Requested ship dates will be honored to the best of our ability. 

Please note: it is typically too cold to ship citrus and other tender plants via Ground Shipping to locations across the mountain ranges. For non-local areas, please select Air Shipping at checkout to have your order sent ASAP. Otherwise, orders containing tender plants will ship later in spring once weather permits.

SUMMER SHIPPING SCHEDULE

Most orders to regions will be shipped FedEx and UPS Ground. During periods of severe weather, orders will be shipped via Air to avoid heat stress to the plants during transit. This option will be listed at checkout once the temperatures are no longer safe for Ground Shipping.

Orders to HI and AK are shipped via USPS Priority.

Orders will be sent on Monday, Tuesday & Wednesday each week to avoid being delayed in transit over the weekend.

Severe hot weather may cause delays in shipping.

SHIPPING METHODS

Most orders are handled via FedEx and UPS Ground.  *If USPS is required, please specify in the special-order notes during checkout.

Alaska and Hawaii – Most orders are handled via USPS Priority mailing unless otherwise specified.

The shipping method selected at checkout does not include the processing time as this varies throughout the year. Please contact us to request a preferred shipment date.

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General Shipping Information

Shipping rates are calculated in the shopping cart at checkout.  Please proceed to the last step of the checkout process to see the shipping rate calculation based on your location.  Enter the shipping address in order to get an exact price. Before you confirm the purchase, you will see the shipping total and grand total in the cart.

Getting your plants to you in prime condition is very important to us. We store our bare-root plants under refrigeration and have an innovative system that ensures plant health for up to 12 days packaged inside the box! Regardless of where you live, you will receive them in optimum condition, dormant and ready to grow.

Each order is unique and shipping estimates are based on the number of plants, sizes of plants, type of address, and other variables. Extra-large plants, bags of fertilizers, or pounds of seeds may incur additional shipping fees. If this happens, we will contact you by phone or email to take additional payment before shipping.

We can cancel orders up until the point that they have been shipped. If your order has already been packaged for shipment, we will retain a $20 unboxing and restocking fee. Once your order has shipped, we cannot cancel the order. The recipient will need to return the plants back to us in healthy condition in order to initiate a refund, in which case they will be responsible for the shipping costs.

Once your package has shipped, the tracking number is sent via email from our automated system. Please be sure to include your email when you place an order to receive the tracking information.

Please note: The shipping method selected at checkout does not include the processing time as this varies throughout the year. Please contact us to request a preferred shipment date.

SCHEDULED SHIPPING

You may specify the approximate date you would like to receive your plants by contacting us if you have limiting circumstances and can only receive your plants at a certain time. Otherwise, we ask for patience as we will ship your plants to arrive at the best planting time for your area.  While we cannot guarantee the exact date of delivery, we will do our best to get your order to you by the date desired.