Shipping occurs every week, Monday through Thursday. Our goal is to ship your order as soon as all the items are available. Some orders may need to be split shipped or reserved until all items are available. Let us know in the order notes if you are pre-ordering items for spring or fall or if you would like to split the order. We may need to call you to confirm when you would like to recieve your order. If all your items are available now we will send out your order within 2-3 business days. Tracking numbers are sent via email. Please be sure to include your email if you have one when you place an order. You may specify the approximate date you would like to receive your plants. While we cannot guarantee the exact date of delivery, we will do our best to get your order to you on the date desired. If you do not specify a date, we will ship your plants to arrive at the best seasonal planting time for your area. Depending on the time of year some varieties of plants can only be pre-ordered for fall and/or spring shipping.
Air shipments - US Postal Service Priority Mail, 2-3 day delivery.
Ground shipments - FedEx Home Delivery or UPS Ground.
Getting your plants to you in prime condition is very important to us. We store our bare-root plants under refrigeration so, regardless of where you live, you will receive them in optimum condition, dormant and ready to grow.
SHIPPING SCHEDULE & CHARGES
June 21st - September 1st, weather permitting many of our varieties of potted plants are available. Shipping during the summer months can be tricky due to the potential of extreme heat. We have to use USPS 3-day delivery of Priority mail for all orders east of the Rocky Mountains. Orders shipping to Oregon and Western Washington can choose Ground. We recommend Air shipments for orders to southern CA during the summer.
October 15th - November 25th, weather permitting. All of our potted plants plus many bare-root fruit trees can be shipped. Take advantage of the mild fall weather to receive your plants and get them in the ground!
West of the Cascade Mountains (Western Oregon, Washington, California) - Ground Shipping rates apply
East of the Cascade Mountains - USPS Priority Shipping rates apply. Unfortunately we cannot ship ground shipments due to unpredictable weather and larger potted plants. You can always choose to have your order shipped in spring to get the lower ground pricing.
NOTE Fall shipping to USDA Zone 6 and below: Please be aware that plants shipped in the fall to these colder regions may not be hardened off sufficiently to survive winter temperatures. We strongly recommend spring shipping to these areas, as we cannot guarantee survival over the winter.
WINTER & SPRING SHIPPING
Winter and Spring 2016 shipping will begin the week of February 16th and continue through the week of June 21st. Please see the schedule below to determine when you will receive your plants.
West of the Cascade Mountains (Western Oregon, Washington, California and Hawai'i*) - February 16th through the week of June 21st, weather permitting. Ground shipping or Air shipping available, weather permitting.
East of the Cascade Mountains - March 30th through the week of June 21st, weather permitting. Ground shipping or Air shipping available, weather permitting.
Alaska and Hawaii* – April 16th through the week of June 21st, weather permitting. Air shipping only due long transit times by ground or sea, express shipping by USPS Priority Mail is the only method available for shipment to these states.
Ground Shipping Charges
Shipping charges are subject to change without notice.
If your order totals Add
$0 - $25.99 $12.95
$26 - $40.99 $15.95
$41 - $60.99 $18.95
$61 - $90.99 $20.95
$91 - $120 $22.95
over $120 18%
Air/Express Shipping - USPS Priority Mail
Available to all regions during summer, fall and spring shipping seasons, weather permitting. Required for all summer & fall orders East of the Cascades. Required for orders shipped to Alaska and Hawaii.
Minimum cost $25.
We realize that this is an expensive way to ship. For some locations and times of year, it is simply the only way to get you your plants in good condition. We trust you will be pleased with the fresh and healthy condition of your plants on arrival.
The PlantMobile will be making monthly Saturday trips to the Willamette Valley. All plants from our website or catalog are available for convenient delivery to these locations. Weekly Delivery schedules for Fall (Oct 15th- Nov 25th) 2015 are being worked out. Stay tuned here for new announcements about new locations, dates & times. Be sure to place your order by noon on the Wednesday before the Saturday when you wish to receive your plants.
In addition, you can shop directly from this unique mobile nursery. We will be bringing many of our most popular varieties, including Columnar Apples, Figs, Kiwis, Blueberries, Strawberries, Grapes and more.
PlantMobile Delivery Charges
If your order totals Add
up to $100 $5.00
over $100 $10.00
PROBLEMS WITH YOUR ORDER?
Plants become the property of the customer upon delivery to the shipping company. Please notify us immediately after receipt if there are indications of damage. We will file claims with the shipping company for loss or damage.
Please check your order as soon as you receive it and make sure all items are included and accounted for. In the unlikely event that your order is damaged or items are incorrect or missing, we want to help make it right for you. Please contact us as soon as possible by phone at 1-877-353-4028, or e-mail us. We cannot accept responsibility for claims filed more than 10 business days after you have received your order.
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